Refund policy
Effective Date: September 2, 2026
All Sales Are Final
At Mielize LLC, our products are handmade and prepared with care. Because of the nature of our products, all sales are final.
We do not accept returns, exchanges, or cancellations, and we do not provide refunds unless an item arrives damaged, defective, or we have sent an incorrect item.
Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.
Please email:
Include your order number, a description of the issue, and clear photographs of the item and packaging.
After reviewing the situation, Mielize LLC may provide a replacement or another appropriate resolution.
Order Cancellations
Orders cannot be canceled once they have entered processing or production.
Refunds
If Mielize LLC determines that a refund is appropriate, the refund will be issued to the original payment method.
Processing times for refunds may vary depending on the customer’s bank or payment provider.
Lost or Stolen Packages
Mielize LLC does not provide refunds for packages that are confirmed as delivered by USPS but are subsequently lost or stolen.
Contact Us
Questions regarding returns or refunds can be sent to:
Mielize LLC
handcraftedgoods@mielize.com
By completing a purchase, you acknowledge and agree to this Return & Refund Policy.